Cisco phones that work with LightningArrows Voice
Engage. Execute. Deploy. — surplus Cisco handsets are often better than a new plastic USB phone.
LightningArrows Voice is standard SIP. That means:
- Phone must run Multiplatform (MPP / 3PCC) firmware (or convert to it).
- You order a Desk or Office seat.
- Ext 1 or a provision URL registers the set.
Official convertibility for 7800 / 8800 is documented by Cisco here:
Convert 7800 and 8800 between Enterprise and MPP (updated Dec 2024).
Quick chooser
| Your sticker says… | Next step |
|---|---|
…-3PCC-K9 / multiplatform |
Bolt-in guide → Order Voice |
…-K9 without 3PCC (78xx/88xx) |
Enterprise → MPP then bolt-in |
| 8821 / 8831 | Not on Cisco’s E2M list — do not plan conversion |
| Grandstream / Yealink / other SIP | Bolt-in directly (not on this Cisco list) |
7800 series (E2M license L-CP-E2M-78XX-CNV=)
| Model | MPP PID | Enterprise PID | License | Form |
|---|---|---|---|---|
| 7811 | CP-7811-3PCC-K9= |
CP-7811-K9= |
L-CP-E2M-78XX-CNV= |
desk |
| 7821 | CP-7821-3PCC-K9= |
CP-7821-K9= |
L-CP-E2M-78XX-CNV= |
desk |
| 7841 | CP-7841-3PCC-K9= |
CP-7841-K9= |
L-CP-E2M-78XX-CNV= |
desk |
| 7861 | CP-7861-3PCC-K9= |
CP-7861-K9= |
L-CP-E2M-78XX-CNV= |
desk |
| 7832 | CP-7832-3PCC-K9= |
CP-7832-K9= |
L-CP-E2M-78XX-CNV= |
conference |
VID limits (enterprise → MPP): 7821 = V03–V24 · 7841 = V04+ · 7861 = V03+ · check sticker.
8800 series (E2M license L-CP-E2M-88XX-CNV=)
| Model | MPP PID | Enterprise PID | License | Form |
|---|---|---|---|---|
| 8811 | CP-8811-3PCC-K9= |
CP-8811-K9= |
L-CP-E2M-88XX-CNV= |
desk |
| 8841 | CP-8841-3PCC-K9= |
CP-8841-K9= |
L-CP-E2M-88XX-CNV= |
desk |
| 8851 | CP-8851-3PCC-K9= |
CP-8851-K9= |
L-CP-E2M-88XX-CNV= |
desk |
| 8861 | CP-8861-3PCC-K9= |
CP-8861-K9= |
L-CP-E2M-88XX-CNV= |
desk |
| 8832 | CP-8832-3PCC-K9= |
CP-8832-K9= |
L-CP-E2M-88XX-CNV= |
conference |
| 8845 | CP-8845-3PCC-K9= |
CP-8845-K9= |
L-CP-E2M-88XX-CNV= |
video-desk |
| 8865 | CP-8865-3PCC-K9= |
CP-8865-K9= |
L-CP-E2M-88XX-CNV= |
video-desk |
Notes: V15+ 8800 audio hardware needs min MPP 11.3.3 after convert. 8832 Wi‑Fi/daisy-chain not supported post-migrate. 8821 / 8831 are not eligible.
Field dogfood: CP-8851 demo.
6800 series (native multiplatform)
No E2M flip — these are MPP-first product lines.
| Model | MPP PID | Enterprise PID | License | Form |
|---|---|---|---|---|
| 6821 | CP-6821-3PCC-K9= |
— native MPP |
— |
desk |
| 6841 | CP-6841-3PCC-K9= |
— native MPP |
— |
desk |
| 6851 | CP-6851-3PCC-K9= |
— native MPP |
— |
desk |
| 6861 | CP-6861-3PCC-K9= |
— native MPP |
— |
desk |
| 6871 | CP-6871-3PCC-K9= |
— native MPP |
— |
desk |
Not eligible for enterprise→MPP (Cisco)
| Model | Note |
|---|---|
| 8821 | Not on Cisco E2M eligible table |
| 8831 | Not on Cisco E2M eligible table |
Shared path for every model
[1] Confirm PID + VID
[2] Network + DNS
[3] MPP firmware (native or convert)
[4] Order Desk / Office Voice
[5] Ext 1 or Profile Rule
[6] Registered
[7] e911Ops after payment: Voice fulfillment checklist.
Sources
- Cisco: Enterprise ↔ MPP conversion guide
- Cloud Upgrader (other call control): e2m_converter_3rd
- LightningArrows: Voice · Bolt-in · E2M how-to
Lists can change — re-check Cisco before buying licenses or used lots. Configure only phones you own.