Terms of Service

Last Revised: July 18, 2026

LightningArrows Inc. and its affiliates (“LightningArrows,” “we,” “our,” or the “Company”) welcome you (the “Customer(s),” “you,” or “your”) to our website at https://lightningarrows.com (the “Site”). The Site provides information regarding the Company, its technology, and services. Customers with valid log-in credentials may also access web-based products and services through the Site. Each visitor and Customer may use the Site only in accordance with these terms and conditions.

1. Acceptance of the Terms

By entering, connecting to, accessing, or using the Site and/or using any of the Products and Services (as defined below), you acknowledge that you have read and understood the following terms of use, including the terms of our Privacy Policy, and any Acceptable Use Policy (AUP) or Service Level description as published on the Site (collectively, the “Terms”), and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of the Site and/or the Products and Services. You acknowledge that these Terms constitute a binding and enforceable legal contract between LightningArrows and you.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER, CONNECT TO, ACCESS, OR USE THE SITE AND/OR ANY OF THE PRODUCTS AND SERVICES.

2. The Site

The Site provides information regarding LightningArrows, the Products and Services, and related resources (including documentation, pricing context, configuration tools, and support information), and may include contact information, videos, text, logos, button icons, images, data compilations, links, technical data, know-how, specifications, designs, the “look and feel” of the Site, algorithms, source and object code, interfaces, GUI, interactive features, graphics, illustrations, animations, and other materials obtained from or through the Site (collectively, the “Content”).

THE CONTENT ON THE SITE, INCLUDING ANY INFORMATION, MATERIALS, AND DATA, IS MADE AVAILABLE FOR YOUR PERSONAL AND INTERNAL BUSINESS EVALUATION AND USE OF THE SERVICES ONLY, SUBJECT TO THESE TERMS.

ALL RIGHTS IN AND TO THE CONTENT AVAILABLE ON THE SITE ARE RESERVED TO LIGHTNINGARROWS OR ITS LICENSORS. TO THE EXTENT LEGALLY PERMISSIBLE, THE SITE AND THE CONTENT AVAILABLE THEREIN ARE PROVIDED ON AN “AS IS” BASIS. LIGHTNINGARROWS WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS INCURRED BY YOU OR ANY OTHER PERSON AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE SITE AND/OR THE PRODUCTS AND SERVICES AND/OR THE CONTENT AVAILABLE THEREIN.

YOUR USE OF THE SITE AND/OR THE CONTENT AND/OR THE PRODUCTS AND SERVICES IS ENTIRELY AT YOUR OWN RISK.

3. The Products and Services

Subject to these Terms, our Privacy Policy, and any AUP or service-level description published on the Site, LightningArrows shall provide Customers with products and services that may include, without limitation, high-performance cloud infrastructure and related offerings such as cloud servers, hosting, domain-related services, websites, content delivery or DNS-related options where offered, configuration and provisioning tools, optional managed services, backups, marketplace applications, and digital marketing-related services (collectively, the “Products and Services”).

Descriptions of configurations, pricing, data centers, and optional add-ons published on the Site (including the cloud server configurator) are for ordering and estimation purposes. Final billing is confirmed at checkout and/or when services are provisioned.

4. Registration and Customer Account

You do not need an account to browse public portions of the Site. To purchase or access certain Products and Services, you must register and create an account (the “Account”) or complete an order process that creates service credentials.

Registration may require your full name, email address, username, password, company information, payment details, and such other information as LightningArrows may reasonably request. You may also be onboarded through an order form, checkout (including third-party checkout processors such as Snipcart with Stripe), or assisted provisioning.

Your Account (where applicable) is password protected. You must safeguard log-in details, not disclose them, and supervise use of the Account. You must provide accurate and complete information and keep it current. You agree not to misrepresent your identity or Account information.

You are solely and fully responsible for maintaining the confidentiality of passwords and for all activities under your Account. If we reasonably believe an Account was created by impersonating another person, we may suspend or terminate it, and you may face civil and/or criminal liability.

You may not assign or transfer your Account rights without our prior written consent. You must notify us immediately of any unauthorized use or security breach and change your password promptly. We are not liable for loss arising from your failure to secure credentials or from unauthorized access resulting from your breach of these Terms.

LightningArrows operates under LightningArrows Inc., a U.S. company. Invoices or communications may also reference affiliated network brands (including The Americans network properties) where services are delivered or supported in connection with those brands; the contracting entity for LightningArrows Site purchases remains LightningArrows Inc. unless a separate written agreement states otherwise.

To change credentials or cancel an Account, contact [email protected].

CANCELING YOUR ACCOUNT, FOR ANY REASON, MAY CAUSE LOSS OF INFORMATION AND DATA STORED IN YOUR ACCOUNT OR SERVICES. WE DO NOT ACCEPT LIABILITY FOR SUCH LOSS EXCEPT AS REQUIRED BY LAW OR EXPRESSLY STATED IN A SEPARATE WRITTEN AGREEMENT.

5. Payment

Customers shall pay the fees set forth on the Site, in the configurator/checkout, order confirmation, or Order Form (the “Fees”).

Payment methods may include credit or debit card and other methods we enable from time to time (including through Snipcart and/or Stripe or similar processors). LightningArrows may add, modify, or remove payment methods at its discretion.

Products and Services may be billed hourly, daily, monthly, or on another recurring basis as selected at checkout or described on the Site. Usage-based and always-on configurations are estimated on the Site; actual charges follow your active configuration, billing cycle, and any metered components disclosed at order time.

Unless expressly stated otherwise:

Hourly / usage-based services stop incurring further compute charges when properly terminated (subject to any minimums, add-on licenses, or data retention fees disclosed at purchase).
Monthly (or longer prepaid) services are prepaid for the billing period; no partial refund is issued for the current period when you cancel mid-cycle, but recurring charges stop for subsequent periods after cancellation takes effect.
Licenses, control panels, managed service, and similar add-ons are non-refundable for the current billing cycle once provisioned.

Promotional offers, if any, are limited as stated in the offer. We may revoke promotional credits or require standard payment if we determine abuse (including multiple accounts intended to obtain repeated promotions).

LightningArrows may change prices and fees due to third-party costs (including licensing, power, transit, tax, or supplier changes) or general rate updates. Material price changes will be posted on the Site and/or emailed to the address on your Account and apply as stated in the notice. For long-term commitments, changes apply as disclosed at purchase or as required by the notice terms.

Failure to pay Fees when due is a material breach. We may suspend or terminate Products and Services for non-payment. You are responsible for collection costs we reasonably incur (including reasonable attorneys’ fees where permitted by law) for unpaid amounts.

Except as expressly stated on the Site or required by law, Fees are non-refundable, including if services are suspended or terminated before the end of a paid term.

6. Privacy Policy

We respect your privacy and are committed to protecting information you share with us. Our practices are described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Site and/or Products and Services, you agree to the Privacy Policy.

7. Intellectual Property Rights

The Site, Products and Services, Content, and the Company’s proprietary assets, and all intellectual property rights therein—including inventions, patents and applications, trademarks, trade names, service marks, copyrightable materials, and trade secrets, whether registered or not (collectively, “Intellectual Property”)—are owned by and/or licensed to LightningArrows and protected by applicable law and international treaties. All rights not expressly granted are reserved.

These Terms grant only a limited, revocable right to use the Site and Products and Services as permitted herein. Nothing constitutes a waiver of LightningArrows’ Intellectual Property rights.

8. Trademarks and Trade Names

“LightningArrows,” “LightningArrows Inc.,” related marks and logos, and other proprietary identifiers used in connection with the Services (“Company Trademarks”) are trademarks and/or trade names of the Company, whether registered or not. Other marks appearing on the Site belong to their respective owners (“Third Party Marks”). No license or interest in Company Trademarks or Third Party Marks is granted except as necessary for ordinary use of the Site.

9. Links to Third Party Sites

The Site may link to third-party sites or services for convenience. Those sites are not controlled by LightningArrows. We do not endorse and are not responsible for third-party content, products, privacy practices, or availability. Your use of third-party sites is at your sole risk. Review their terms and privacy policies before use. We may remove links at any time.

10. Usage Rules / Acceptable Use

Your use of the Site and Products and Services must comply with all applicable laws and with LightningArrows’ acceptable use standards as published on the Site from time to time (the “AUP”), including prohibitions on:

Illegal content or activity; fraud; phishing; spam; malware distribution
Unauthorized access, scanning, or attacks against third parties
Mining, bulk abuse, or activity that degrades shared infrastructure unreasonably
Infringement of intellectual property or privacy rights
Any use that exposes LightningArrows or others to legal or security risk

We may investigate and suspend or terminate services for AUP violations.

11. Third Party Components

The Site and/or Products and Services may include or interoperate with third-party software, images, operating systems, control panels, marketplaces, or open-source components (“Third Party Components”). Your rights in those components are governed by their licenses. If those licenses conflict with these Terms regarding the component, the component license controls for that component only. LightningArrows is not the author or licensor of Third Party Components and disclaims liability related to them to the fullest extent permitted by law.

12. Products and Services Availability

Availability depends on many factors and is subject to any service-level description LightningArrows publishes on the Site (the “SLA”), as updated from time to time.

LightningArrows does not warrant continuous, uninterrupted, error-free, or intrusion-free operation, except as expressly stated in a written SLA applicable to your service tier.

13. Changes to the Site and Products and Services

LIGHTNINGARROWS MAY AMEND, MODIFY, IMPROVE, REPLACE, SUSPEND, OR DISCONTINUE ALL OR ANY PORTION OF THE SITE AND/OR PRODUCTS AND SERVICES FROM TIME TO TIME, IN ITS REASONABLE DISCRETION. Material service discontinuations affecting paid Customers will be handled in good faith, including notice where practicable.

14. Disclaimer of Warranties

SUBJECT TO ANY APPLICABLE SLA, WE DO NOT WARRANT THAT USE OF THE SITE, ACCOUNT, OR PRODUCTS AND SERVICES WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THAT WE WILL CORRECT EVERY DEFECT; OR REGARDING RESULTS OBTAINED FROM USE OF THE SITE OR SERVICES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTNINGARROWS DISCLAIMS ALL WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE ARE NOT RESPONSIBLE FOR ITEMS OR SERVICES PROVIDED BY ANY PERSON OTHER THAN LIGHTNINGARROWS (INCLUDING CUSTOMER-INSTALLED SOFTWARE AND THIRD-PARTY CLOUD REGIONS OR LICENSES).

WE ARE NOT RESPONSIBLE FOR TELECOMMUNICATIONS, INTERNET CONGESTION, OR THIRD-PARTY NETWORK ISSUES.

YOU AGREE THAT USE OF THE SITE, ACCOUNT, AND PRODUCTS AND SERVICES IS AT YOUR OWN RISK.

Some jurisdictions do not allow certain exclusions; in those cases exclusions apply to the maximum extent permitted.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTNINGARROWS AND ITS REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING FROM USE OF OR INABILITY TO USE THE PRODUCTS AND SERVICES, INCLUDING LOSSES FROM DELAYS, NON-DELIVERIES, SERVICE INTERRUPTIONS, SERVER RELOADS, RECLAMATION OF RESOURCES, OR NEGLIGENCE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CUSTOMER IS SOLELY RESPONSIBLE FOR SAFEGUARDING, BACKING UP, AND ARCHIVING ALL DATA OWNED, CONTROLLED, OR TRANSMITTED BY CUSTOMER THAT RESIDES ON LIGHTNINGARROWS SYSTEMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIGHTNINGARROWS’ AGGREGATE LIABILITY FOR ANY CLAIM UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) OR (B) THE TOTAL FEES ACTUALLY PAID BY CUSTOMER TO LIGHTNINGARROWS FOR THE AFFECTED PRODUCTS AND SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

NO CLAIM MAY BE ASSERTED MORE THAN TWO (2) YEARS AFTER THE EVENT GIVING RISE TO THE CLAIM.

Where an SLA provides service credits, those credits are the sole and exclusive remedy for the covered availability issue, unless prohibited by law.

16. Backup Policy

Backups, if offered, are optional and not guaranteed. You are responsible for maintaining your own backups off-platform. LightningArrows assumes no responsibility for failed backups, lost data, or data integrity except as required by law or expressly agreed in writing for a managed backup product with stated guarantees.

If data is damaged, deleted, lost, corrupted, or becomes unavailable due to termination or suspension under these Terms or the AUP, LightningArrows has no obligation to restore it unless required by law or a specific written backup commitment.

Customer should maintain appropriate insurance for data loss, cybersecurity, and third-party claims as Customer deems necessary.

17. Indemnification

You agree to defend, indemnify, and hold harmless LightningArrows and its officers, directors, employees, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (i) your use or misuse of the Site, Account, Products and Services, or Content; (ii) your violation of these Terms, the AUP, or law; (iii) your violation of third-party rights (including IP or privacy); and (iv) content, software, or data you host, transmit, or process using the Services.

We may assume exclusive defense of any matter subject to indemnification; you will cooperate. You may not settle such matters without our prior written consent if settlement imposes obligation on LightningArrows.

18. Amendments to the Terms

We may change these Terms (including incorporated policies) from time to time. For material changes, we will make reasonable efforts to post notice on the Site and/or email the address on your Account. Material changes take effect forty-eight (48) hours after notice is posted or emailed (whichever is earlier), unless a later date is stated. Other changes are effective as of the “Last Revised” date. Continued use after the effective date constitutes acceptance. Changes required by law may take effect immediately.

19. Termination or Suspension of Your Account

These Terms remain in effect until terminated.

Unless a different term is stated in an Order Form or checkout selection, either party may terminate ongoing services with thirty (30) days’ advance written notice. Customer-initiated termination of monthly services takes effect at the end of the then-current monthly billing cycle unless otherwise stated at purchase.

LightningArrows may immediately suspend or terminate Products and Services for material breach of these Terms, Privacy Policy, AUP, SLA, or law, or for non-payment.

Upon termination for any reason, Customer shall:

Be solely responsible for migrating Customer materials and data to another provider; and
Immediately pay all unpaid Fees.

Sections regarding Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, and General terms survive termination.

We may suspend access if we reasonably believe: (a) there is risk to Account security or privacy; (b) there is a threat to our network or servers; (c) suspension is needed to protect rights, property, or safety of LightningArrows, users, or the public; (d) grounds for termination exist; (e) you violated these Terms or law; and/or (f) we are required to by law. We may restore access when the issue is resolved.

20. General

(a) These Terms are the entire agreement between you and LightningArrows regarding the subject matter and supersede prior oral or written understandings.
(b) These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict-of-laws principles.
(c) Exclusive venue for disputes is the state or federal courts located in Maricopa County, Arizona, and you consent to personal jurisdiction there, except that LightningArrows may seek injunctive relief in any court of competent jurisdiction.
(d) No partnership, joint venture, employment, or franchise relationship is created.
(e) Failure to enforce any provision is not a waiver of future enforcement.
(f) Any cause of action related to the Site or Services must be filed within one (1) year after it accrues, or it is permanently barred, to the extent permitted by law.
(g) If any provision is unenforceable, it will be limited to the minimum extent necessary; remaining Terms continue in force.
(h) You may not assign these Terms without our written consent; we may assign without restriction.
(i) Amendments must be in writing (including online updated Terms as provided herein).
(j) English is the controlling language of these Terms.

21. Contact

LightningArrows Inc.
16427 North Scottsdale Road #410
Scottsdale, AZ 85254
United States

Email: [email protected]
Phone: +1 (703) 571-3343

Website: https://lightningarrows.com

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